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Using Sources & Paraphrasing.mp4
 
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Using Sources & Paraphrasing.mp4
Views: 43917 lkwressler
big bang active listening
 
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Let Amy help you master active listening skills!!!
Views: 20321 E-Region Project
How to Paraphrase
 
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Lakeside Library video on paraphrasing and summarizing.
Views: 14965 Instructional Videos
Everybody Loves Raymond Uses Active Listening - from Parent Effectiveness Training
 
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http://www.gordontraining.com/parent-programs/parent-effectiveness-training-p-e-t/ In this episode of Everybody Loves Raymond, Ray uses the Active Listening skills that he learned in a "Parent Effectiveness Training" workshop.
Views: 682760 ParentEffectiveness
LOL!! Learn English vocabulary about JOKES: hilarious, dirty joke, LMAO...
 
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What's the difference between "fun" and "funny"? What do you say when you see something that makes you laugh? What is the difference between "LOL" and "LMAO"? In this interactive video, I'm going to teach you how to talk about jokes and comedy. You will learn many ways to say that you think something is funny or not funny. You will also learn what you can say if you don't understand a joke. At the end, I will tell you some jokes, and you can practise your new expressions! Don't forget to take the quiz at the end to check your understanding. http://www.engvid.com/lol-learn-english-vocabulary-about-jokes-hilarious-dirty-joke-lmao/ TRANSCRIPT Hello. My name is Emma, and in today's video, I am going to teach you all about laughing, funny jokes, and comedy. I'm going to teach you, specifically, expressions we can use when we hear a joke or when we watch a funny movie, or when something funny happens. So, the lesson for today is titled: "LMAO: Talking about Comedy hahaha". All right. So, first off, "LMAO", I don't know if you've ever seen this, but this is something people write on the internet. It's the same as "lol"; this means "laugh my ass off". And we use this when we find something very, very funny. So let me teach you first about the words "fun" and "funny", and then we will get into these expressions. So the first thing I wanted to teach you: "fun" versus "funny". This is probably one of the number one mistakes I see students make. "Oh, teacher, it's so fun.", "Oh, teacher, it's funny." What's the difference? "Fun" is not used for hahaha. "Fun" is used when we're talking about something that is exciting and that makes us happy. So, for example, I like sports, sports are fun, sports are exciting, sports make me happy. This is different from the word "funny". So, "funny" means it makes you laugh. The TV show The Big Bang Theory, to me, when I watch that, I laugh - it's funny. When I watch comedies, when I watch funny movies, I laugh, so they are funny. Okay? So this is a very big difference between these two, so very important you know the difference between "funny" and "fun". We have here the word "lol", I'll just explain what this means very quickly. "Lol" is something we also use on the internet, similar to "lmao". It means "laugh out loud". Okay? So when you see something funny on the internet, you can write: "Lol", and it means you think it's funny. So let's look at some expressions that we can use when we find something funny. The first expression... And actually, I'm going to add something here: "hahaha". Okay. It's important. Okay, so the first expression, here: "It's funny" means this happens. You see something: "Oh, it's funny. Hahaha." The second one has the same meaning: "It's hilarious." Okay? So this means it's funny. When I think about actors, Jim Carrey, Mike Myers, these guys, to me, I think they're hilarious. So I want you to try the pronunciation of this word: "hilarious". The stress, the part that's loud - there. "Hilarious". I want you to think about something in your own life that you think is very funny. What's something that's hilarious? Maybe you've seen a TV show, maybe YouTube videos. All right? Think about something that's hilarious. We can also use this expression: "It made me laugh." Okay? So this means you saw something, it was funny, it made you laugh. We have, like I said before: "laugh my ass off", this is what we use when we're writing something on the internet. We can also use it with an "f", which is a little bit ruder. It means: "Laugh my fucking ass off". If you laugh your ass off, it means you found something hilarious, it means you found something very, very funny. We also have this: "I burst out laughing." This means suddenly you start laughing. Okay? So you're serious, and suddenly: "Hahahahaha." Okay? You burst out laughing. It's sudden laughter. We also have the word: "It cracks me up." If something cracks you up... So it can be anything. It means the same thing as "It made me laugh." For me, cat videos on YouTube, they crack me up. I laugh when I watch cat videos; they crack me up. Different movies crack me up. The Three Stooges, I guess, cracked me up. Okay? So "crack me up" means it makes me laugh. Finally, the last one: "I couldn't stop laughing. I couldn't stop laughing." Has there ever been a situation that you found so funny you laughed, and laughed, and laughed? For those situations, we say: "I couldn't stop laughing." So all of these we use when we're very happy, and we find something hahaha; we find something funny. All right. Now, we also have words we use when we don't understand a joke. A lot of the times you'll hear an English joke, maybe you're watching a TV show, and everyone around you is laughing, but you don't understand why.
Improve your Writing: Show, Not Tell
 
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Become a better writer, no matter what you're writing! I'll show you how to take simple, boring sentences and turn them to vibrant, expressive writing. As you practice this technique in your writing, you will find it carries over to your everyday spoken English as well. Before you know it, you'll be a more dynamic, compelling speaker and writer. Next, watch this video to improve your vocabulary: https://www.youtube.com/watch?v=QxjsWwgPjwM Take the quiz on this lesson at: https://www.engvid.com/english-writing-show-not-tell/ TRANSCRIPT Welcome back to engVid. Here we are with a writing lesson. We are looking at the skill of showing, not telling, and it's going to transform your writing as long as you put it into practice afterwards. "Show, not tell. What's he talking about?" When we're writing we want to avoid simple statements that don't really add any description or flavour. For example: "The man was stressed." [Snores] Boring. Instead, I want you to paint a picture, I really want you to describe the man is stressed without telling me that he is. So how can you do that? We're kind of trying to avoid this word, and describe it instead. So what's he doing? "The man was fidgeting. Ah, he's fidgeting. He's so stressed, he can't sort of stay still. And biting his nails." Okay? So pick out a couple of details that show how the person was. Next one: "The room was messy." Again, it's a simple, simple sentence. It's just one sort of main clause and it's not very interesting. Much better to describe the items in the room that make it messy. For example: "There was a leftover pizza, dirty clothes were strewn"... I'll write that word for you. That means they were covering the floor. "...and there were dirty plates and cups". Okay? These details give us the idea that it is messy. Example three: "The woman was confident." Okay, but it would be much more effective if you described how she was confident. So, how does she move? How do other people react to her? "She strode", that means she walked, but with purpose. Okay? So I've picked an interesting verb. "She strode into the room, and everyone turned their heads to notice her." Okay? Much clearer, more vivid idea of confidence than just saying she was confident. Example four: "The boy was careful." Tell us how he was careful. "He placed his favourite magazine in the top drawer of his cabinet." Okay? So we need to say exactly what he is placing, the object there has been missed out. "He placed"... There's no room for me to write it. You get the idea, he places his favourite book or magazine, and look how specific it is: "the top drawer of his cabinet". Next example: "The stadium was full." Again, I'm bored with this simple sentence construction. We need to make it more interesting. "The sound from the stadium was deafening", okay? And then give us some main action perhaps: "The sound from the stadium was deafening as the crowd rose up to chant the player's name." Okay? Give the sense that the stadium is full from what you can see and what you can hear. Okay? A couple of ones to describe weather. "It was hot." Okay? Well, a very young child could write a sentence like that, so if you're sort of a teenager or an adult, it's time to raise the bar. How can we tell that it is hot? Well: "The sun was causing damage to", "The sun was melting", "The sun was burning", "The sun was causing the lady's skin to turn red". Okay? Pick out details that show the effect. "It was cold. It was cold." How do we know it was cold? How cold did it feel? What can you see? "Drainpipes were freezing, ice was as thick as"... I don't know. "It was three inches thick." Whatever, you've got to show details rather than just stating things. -"It was windy." -"The umbrella was totally bent out of shape. The umbrella"-you know for keeping the rain off us-"was totally"-that means fully-"bent"-Yeah? Bent-"...out of shape", out of its normal position. "He found it funny." Right? How funny did he find it? Okay? Better to... For us to get the idea to picture what he was doing: "He was rolling around the floor in hysterics." Okay? When you're so... Find something so funny, you're like: [Laughs]. Okay? He can't control his body he finds it so funny. "Hysterics", that means like totally lost control. "Hysteria". Okay? Hysterics. "In hysterics" means finding something really, really funny. "The castle was captured." Right. I want to get a sense of drama. I want to imagine what's happening there at the castle. Is the king having his head cut off? Are the new army marching in? What's happening? "The new flag was hoisted up on high, greeted by a cheer from the crowd." Okay? Paint pictures, pick out details. Okay? It's good to have a range of adjectives, but how can you show those adjectives? How can you describe them instead? Thank you for watching today's video. Have a go at the quiz after this, and I'll see you very soon. Remember to subscribe. Bye.
Plagiarism Video for Schools
 
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Done for grades four and up, this was created to make students aware of what plagiarism is and how to avoid it. The clip-art is from openclipart.org; the music was made on GarageBand. The narration came from my throat.
Views: 35877 Richards Digital Media
Paraphrasing
 
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Short video briefly describing paraphrasing. - created at http://animoto.com
Views: 7590 Ty Hoppe
How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections  - Webinar Sample
 
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This video is a preview from our popular "How to Talk to Customers" on-demand webinar. See the full video here: http://tinyurl.com/zy6w4pl
Views: 574480 Myra Golden
I'm Listening!  Wait, What Did You Say?
 
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So, you think you're a good listener? Most people aren't nearly as good as they think. Ignore distractions and focus: don't interrupt, make good eye contact, and paraphrase for understanding. http://dontquityourdayjob.net
Views: 240740 DontQuitDayJob
COMMUNICATE! - "Paraphrasing"
 
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Enjoy this first episode of "Communicate!" from Denise Besson-Silvia, Communication Instructor at Gavilan College, produced by Gavilan Video Productions. In this episode, Denise demonstrates the strength of 'paraphrasing' in communications.
Views: 6740 GavProVideo
Sample Order Taking | Customer Support Philippines
 
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UPDATE: The two-day free trial is no longer available. For more information about our latest services, please visit http://www.magellan-solutions.com/. For business and outsourcing contact: http://www.magellan-solutions.com/contact-us/ Job openings: We are actively seeking customer service reps, tech support and outbound sales agents. For more information, visit our careers page http://www.magellan-solutions.com/careers/ The video sample is taken from our order taking call center and shows how a trained agent receives an order over the phone. For businesses, having an outsourced order taker improves operational efficiency and relieves employees from the time-consuming task of answering the phone. Order taking over the phone is the preferred choice by customers. Because human interaction is important in the buying experience, talking to a well-spoken live agent may enhance the buying process to a degree that is profitable to both buyer and seller. Outsourcing order taking also has the following advantages: phone coverage 24/7, streamlined service, professional and well-spoken staff, the ability to customize the service and assurances that all necessary technologies are up to date. We provide great value on cost savings, improved customer service and scaling up on order taking. We'll be happy to hear from you soon. Magellan Solutions is a pioneering and leading call center and BPO company in the Philippines. It is ISO-27001 certified and compliant for HIPAA and PCI DSS. As an outsourcing company in the Philippines, Magellan specializes in inbound calls and it also a top outbound and telemarketing company.
Paraphrasing & the PHI Coaching Approach to Communication
 
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Shows two interactions--one with and one without the use of paraphrasing skills. Excerpted from PHI's paraphrasing online training module. http://www.phinational.org
Views: 14294 PHInational
Paraphrasing Sample for Skills Demo #2
 
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Imagine you are being told this by your mother, how would you paraphrase the message for content, intent, and tone...
Views: 3386 Lori Halverson-Wente
Funny Mistakes in Sentence Rewording
 
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Reword sentences: https://goo.gl/XvsMyI Words are best put in a document if they reflect what you really want to say. But sometimes, it is hard to find the perfect words, isn’t it? And you can ask yourself, “Can anyone reword my sentences?”, then the answer is yes. Try the magic of Rephraser.Net. Take away the worry from you and pass the stress to our rephrase online writers. But actually, they will not get stress out because they know exactly what they are doing. These writers are experienced and have degrees in the areas they belong to. They can make the sentences more professional and more appropriate for the story you want to say. The writers http://bit.ly/2Iw9oa3 will improve your sentence and make sure that your target audience can understand the message you are trying to deliver in a simple way. And lastly, they will reword sentences to avoid plagiarism. How is Rephraser.Net rephrase sentences online different from other reword sentence generators? Unlike others, we do not just reword the sentences by finding synonyms or rephrase tool online. We will have to read the whole document first and try to replace some phrases and sentences to make your work more professional, without sacrificing your main idea unlike automatic rephrase a sentence online tool. You can check http://bit.ly/2HFigsz to know more how they do it. Have an excellent document in your hand by using Rephraser.Net to reword sentences. Visit http://bit.ly/2Iw9oa3 now!
Views: 403 Rephraser
How To Paraphrase – 3 Paraphrasing Techniques
 
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Learn 3 ways of paraphrasing by using these easy to follow paraphrasing techniques.
Views: 37411 How To Do That
Paraphrasing Poetry
 
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This project was created with Explain Everything ™ Interactive Whiteboard for iPad.
Views: 8699 Abby Daniels
How to Tell a Story in English - Using Past Tense
 
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In this lesson, you can learn how to tell a story in English. Stories are powerful. When you meet someone new, go to a job interview or take a speaking exam like IELTS, you need to tell stories, whether you realise that’s what you’re doing or not. Don't forget to write your story in the comments and we will give you feedback! Becoming a better storyteller will make you a more convincing speaker. People are attracted to good stories—it’s a fundamental part of being human. Learning how to tell better stories in English can help you become a more effective English speaker, and a better communicator generally. See the full version of this lesson with the stories here: https://www.oxfordonlineenglish.com/tell-a-story . Contents: 1. Setting the Scene: How to Start Your Story 1:46 2. Set a Goal in Your Story 4:48 3. Adding Tension to Your Story 7:39 4. How to Finish Your Story 11:21 This lesson will help you: - Learn the best ways to start a story in English. - Understand how to set a goal for your English story. - Add tension and make your story more interesting. - Learn useful ways to end your story in English. - Put everything together so you can tell a great story in English. You can see more of our free English lessons on our website: https://www.oxfordonlineenglish.com/.
Views: 308446 Oxford Online English
Funny but teaches about Plagiarism
 
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Teaches why not to steal other's idea's.
Views: 132558 Robert Foreals
Research Skills - Paraphrasing
 
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All images are created and owned by Virtual High School or are in the Public Domain. For ownership and copyright information, please contact Virtual High School.
Views: 3953 Virtual High School
Quoting, Paraphrasing, & Summarizing
 
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Learn how to incorporate other people's ideas into your own writing!
Views: 38343 Lauren's the Write Way
How to Handle Mock Calls During Application (With Basic Call Flow)
 
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During your call center application, there's a big chance you will have a mock call with your interviewer or hiring manager. It's best to be prepared and expect that this is going to happen. If you're unsure of what to do, this video will give you some tips on how to handle a mock call. I also included the basic call flow so that you'll have an idea of what to say. :) --- NEED SOME HELP IN GETTING HIRED? Purchase my ebook: How to Answer Call Center Interview Questions: With Sample Answers + Insider Tips LINK TO SHOP: http://bit.ly/ninja-shop-ebook --- DOWNLOAD MY FREE BASIC CALL CENTER SURVIVAL KIT: http://bit.ly/CCN-survival-kit-free-download SUBSCRIBE TO MY EMAIL NEWSLETTER: http://bit.ly/CCN-subscribe-newsletter READ MORE BLOG POSTS HERE: https://callcenterninja.com/blog --- LET'S KEEP IN TOUCH! FB PAGE: http://fb.com/callcenterninja FB GROUP: http://bit.ly/CCN-FB-Group-Newbies MY PERSONAL CHANNELS: VLOG: http://youtube.com/ReaAlducente07 BLOG: https://www.blissfulsnapshots.com UP-CLOSE & PERSONAL: BLOG: https://www.reagene.ninja FB PAGE: http://fb.com/reagene.ninja INSTAGRAM: http://instagram.com/reagenes EMAIL ME FOR ANYTHING: [email protected] --- Join the Ninja Squad on Webtalk: https://www.webtalk.co/be/home/6551057 Add me on Webtalk: https://www.webtalk.co/be/profile/rea.alducente --- MUSIC: https://www.soundcloud.com/ikson https://www.bensound.com If you like this kind of content, please consider subscribing to my YouTube channel and sharing it with people you think can benefit. :) Thanks so much for watching. See you again!
Views: 79276 Call Center Ninja
Effective Collaboration
 
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Effective Collaboration
Views: 326602 Joe Vagt
Men In Black 3 "I'm paraphrasing"
 
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Scene from the movie Men In Black 3. Agent O giving her speech on Agent Z death.
Views: 4966 Kane Smith
How to Acknowledge Customers   Part 2 of 2 Phrases
 
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Be sure to watch part I of this video AND Read more on acknowledging customer anger on my blog post on the subject: https://myragolden.wordpress.com/2016/05/25/why-you-must-acknowledge-a-customers-anger/ - This video is part our Customer Service Online Learning: https://myragolden.com/customer-service-elearning/
Views: 26084 Myra Golden
Using Citations Effectively by Shmoop
 
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You want to be as picky with your citations as Goldilocks was with her porridge—not too many, not too few, juuust right. You want to prove that you did your homework but that you're also capable of forming original thoughts. Learn to write a better essay: http://www.shmoop.com/essay-lab/
Views: 129736 Shmoop
Positive Scripting in Call Center Customer Service (With Sample Verbiages)
 
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In this video, I share some examples of positive scriptings in the call center. It's very important that you know how to respond to your customers in a positive manner because this will make your conversation less stressful. --- NEED SOME HELP IN GETTING HIRED? Purchase my ebook: How to Answer Call Center Interview Questions: With Sample Answers + Insider Tips LINK TO SHOP: http://bit.ly/ninja-shop-ebook --- DOWNLOAD MY FREE BASIC CALL CENTER SURVIVAL KIT: http://bit.ly/CCN-survival-kit-free-download SUBSCRIBE TO MY EMAIL NEWSLETTER: http://bit.ly/CCN-subscribe-newsletter READ MORE BLOG POSTS HERE: https://callcenterninja.com/blog --- LET'S KEEP IN TOUCH! FB PAGE: http://fb.com/callcenterninja FB GROUP: http://bit.ly/CCN-FB-Group-Newbies MY PERSONAL CHANNELS: VLOG: http://youtube.com/ReaAlducente07 BLOG: https://www.blissfulsnapshots.com UP-CLOSE & PERSONAL: BLOG: https://www.reagene.ninja FB PAGE: http://fb.com/reagene.ninja INSTAGRAM: http://instagram.com/reagenes EMAIL ME FOR ANYTHING: [email protected] --- Join the Ninja Squad on Webtalk: https://www.webtalk.co/be/home/6551057 Add me on Webtalk: https://www.webtalk.co/be/profile/rea.alducente --- MUSIC: https://www.soundcloud.com/ikson https://www.bensound.com If you like this kind of content, please consider subscribing to my YouTube channel and sharing it with people you think can benefit. :) Thanks so much for watching. See you again!
Views: 14749 Call Center Ninja
How SENTENCE STRESS changes meaning in English
 
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What is sentence stress? How does it change the meaning of a sentence? In this video, I will teach you how saying a word louder and longer in a sentence can change the sentence's meaning. Many English learners don't listen for sentence stress and as a result, they don't fully understand what someone is saying. I will teach you how to recognize sentence stress and how it can change meaning. Then we will practice listening to sentences with different word stress and examine their meanings together. I'll share many examples so you'll be able to hear how native speakers use sentence stress, and how you can do it too! At the end of this video, you can practice more with our quiz at https://www.engvid.com/sentence-stress-english/ TRANSCRIPT Hello. My name is Emma and in today's video I am going to teach you how to become a better listener, and I'm going to do that by teaching you about something called "Sentence Stress". Okay? So I want you to think about the times you've listened to English, maybe in a movie, maybe you saw a movie, or maybe a TV show - was there ever a time where you didn't understand something? Maybe everybody laughed, maybe somebody suddenly got angry and you felt like you missed some of the meaning to why something happened. It might be because you're not listening enough to sentence stress. So, what is sentence stress? Well, let me show you. When we talk about stress in language, we're talking about making something louder and longer. Okay? So, for example, if I say the number "thirteen" versus "thirteen", even though they sound similar, they're different because I've put a different stress or a different emphasis on each part of the word. So this is in part a pronunciation lesson, but also really about listening and how to listen better. So I have here a sentence: "I love studying English." Now, it seems like a pretty straightforward sentence, but I can actually change the meaning of this sentence using sentence stress. Okay? So, by saying different parts of the sentence louder and longer I can actually change the meaning. So I'm going to give you an example. "I love studying English." What part did I say louder and longer? If you said: "I", you're correct, so I'm going to put a mark here to show sentence stress. "I love studying English." If you heard somebody say this it means that I love studying English, but my friend doesn't. Or I love studying English, but other people hate studying English. So I'm really emphasizing that I am, you know, maybe one of the only people. Okay? So, I love studying English. Now, this is a bit of a different meaning than if we move the stress-so I'll just erase that-to the word "love". Okay? So I want you to listen to how I say this: "I love studying English." So in this case "love" is the part I'm saying louder and longer. Okay? And now it has a different meaning. Even though it's the same sentence, just by saying a different part louder and longer I've changed the meaning. So: "I love studying English." What does that mean? If I'm focused on the word "love" it means I really want to emphasize that I don't just like English, I love English. English is my passion. I love it. I really, really, really like it a lot. Okay? Now, if we take the stress here and we move it to "studying": "I love studying English", okay? So now you hear "studying" is louder and longer, again, now we have a different meaning from when I said: "I love studying English", "I love studying English", "I love studying English", each of these means a different thing. "I love studying English" means I only love studying English. I'm emphasizing maybe I don't like using English, maybe I don't like, you know, English in conversation. Maybe I only like reading my book about English, but I don't actually like using it. Okay? Now, if we change the stress to "English" and now "English" is going to be louder and longer... Okay? So, for example: "I love studying English", "English" is louder and longer, now this has a new meaning, a fourth meaning. "I love studying English" means only English. Maybe I hate all other languages. I don't like studying French, I don't like studying Portuguese, I don't like studying Arabic. I only like studying English. Okay? So, as you can see, the way we pronounce these sentences adds meaning to them. It's not just the words that have meaning, it's also the way we use our voice, our intonation. Okay, so we're going to do some practice listening. I'm going to say a sentence and you're going to first listen to: What part of the sentence has the stress? What part of the stress is louder and longer? Okay? So let's do that with the next sentence first. Okay? "I like your painting. I like your painting." What part was the loud part? What part was the long part? "I like your painting." If you said: "your", you are correct. This part has the stress. Now, I have three different meanings that this sentence could mean. It could mean it's an okay painting. Okay?
Paraphrasing and Quoting in Historical Writing
 
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A video that describes and gives examples of how to correctly quote and paraphrase in a historical piece of writing using the Chicago citation method. Music Citation: Harry Warren, (1931). I Found a Million Dollar Baby(in a Five and Ten Cent Store) [The Boswell Sisters]. On The Boswell Sisters at Their Best [Digital].
Views: 93 Ava
How to Write a Summary
 
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how to write a summary-- Created using PowToon -- Free sign up at http://www.powtoon.com/join -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 249787 Kathy Wood
Kevin's Small Talk - The Office US
 
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Kevin decides that talking normally takes up too much time so he starts abbreviating all his words and sentences much to the confusion of the rest of the office... Watch The Office US on Google Play: https://goo.gl/zV92hg & iTunes https://goo.gl/qbYX3Y Subscribe // http://bit.ly/subOfficeUS Watch Season 8 Episode 2 - The Incentive on Google Play now: https://goo.gl/zYf4Xu This is the official YouTube channel for The Office US. Home to all of the official clips from the series, the funniest moments, pranks and fails. Think we should feature your favourite episode? Let us know in the comments! FB : https://www.facebook.com/theofficenbc Twitter : https://twitter.com/theofficenbc Website : http://www.nbc.com/the-office
Views: 2987219 The Office
Killer Words of Customer Service
 
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http://www.serviceskills.com - America's Premier Online Soft-Skills Training http://www.telephonedoctor.com - Customer Service DVDs, Workshops & Keynotes ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Hundreds of skill-driven lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, best practices for email, conflict resolution, mentoring, managing and more. The platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department and employee. All packaged in an intuitive, hosted SaaS platform -there’s no hardware to buy or software to install. Organizations using a Learning Management System (LMS) can deliver this same content via SCORM and AICC-compliant courseware. 800.882.9911 | Copyright © Telephone Doctor, Inc., St. Louis MO, All Rights Reservedhttp://www.serviceskills.com - America's Premier Online Soft-Skills Training http://www.telephonedoctor.com - Customer Service DVDs, Workshops & Keynotes ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Hundreds of skill-driven lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, best practices for email, conflict resolution, mentoring, managing and more. The platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department and employee. All packaged in an intuitive, hosted SaaS platform -there’s no hardware to buy or software to install. Organizations using a Learning Management System (LMS) can deliver this same content via SCORM and AICC-compliant courseware. 800.882.9911 | Copyright © Telephone Doctor, Inc., St. Louis MO, All Rights Reserved Perfect for call centers, help desks, support staff, technical support staff and any team member who interacts with customers.
Plagiarism ... Definition, Consequences and Examples
 
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Don't get burned by plagiarism. It is important to understand what plagiarism is so you do not end up failing a course, ruining your career or getting into a legal battle over it. Essentially plagiarism occurs when you submit work using the ideas of others without giving appropriate credit to the source. It does not matter whether you plagiarized intentionally or not. It also does not matter if the source of plagiarism was a book, journal, website or something else. Plagiarism is a serious offense. In school, the consequence for plagiarism will depend on the policy at the school as well as the circumstances and extent of the offence. In all of the policies I have seen you get at minimum a "0" on the work that contains plagiarism, even if the plagiarism is minimal. Upon repeated offences the consequences become more severe. In the real world, plagiarism can ruin your career and discount your credibility as a professional. It also reflects negatively on your profession as a whole. You may also end up with legal charges against you depending on the nature of the offence. Anderson (2009) provides an example of someone who was suspended from their practice for plagiarism. The way in which credit is given will depend on the format of the work. What is important is that sources are credited for the ideas derived from them. For the purposes of this video APA will be used to illustrate some examples. In APA format citations are used to identify the origin of ideas. If word-for-word information is taken from a source, quotation marks must be used. In the APA book you can also find more information about the definition of plagiarism and self-plagiarism on page 15 and 16. In essays the most common form of plagiarism I see occurs when sentences or parts of sentences are copy and pasted from an article then cited incorrectly. The image on this slide is taken from an article. Even though I wrote the article, if I were to copy a significant portion of it word-for-word and put it in another essay or article without identifying it as a quotation that would be plagiarism -- Even if I cite it like it is on the left of this slide. In this example I simply removed a few words from the original source. That is self-plagiarism because those words have been previously published (APA, 2010). It would have been better to use quotation marks in this situation. Recall that for APA if more than 40 words are quoted you would use block quotations. When writing, it is preferred that you paraphrase except when it is absolutely necessary to use quotations. In general, if you have more than five major words in a row the same as the original source you either need to put it in as a quotation or work to further paraphrase the main ideas in the sentence. The previous example is not the only form of plagiarism. There are a number of things that constitute plagiarism. Another one of the less obvious forms of plagiarism is a failure to cite where your ideas originated. Yes, you can have your own critical thinking in a paper. However, whenever you get your idea from somewhere it is important to cite it. If you are having difficulty knowing when to cite your work seek help from a professor or resource center at your school. There are also some excellent resources online to help you. Probably the most obvious form of plagiarism occurs when information is directly copied from a source and is not cited. What other forms of plagiarism or cheating do you know of? Please comment below this video. Also be aware that other forms of dishonesty have the same penalties as plagiarism. Cheating is taken seriously. With advances in technology there is an increased awareness of the possibility of cheating and it is becoming easier to catch cheating. Just don't cheat. It isn't worth it. Academic institutions will have a policy outlining various forms of cheating. If an institution allows cheating to take place it discredits their reputation. Find out what the policy is at your institution and take a look at it so you know exactly what plagiarism is defined as and the process for dealing with it where you are. For further guidance regarding plagiarism please refer to these references or other publications. There is a lot of information about plagiarism on the Internet. Links to some good starting points are provided below. Remember to ask for help if you are unsure. Music from http://www.freestockmusic.com/ American Psychological Association (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC: Author. Anderson, I. (2009). Avoiding plagiarism in academic writing. Nursing Standard, 23(18), 35-37. Stolley, K., Brizee, A., & Paiz, J. M. (2013). Is it plagiarism yet? http://owl.english.purdue.edu/owl/resource/589/2/ University of Ottawa. (2006). Integrity in Writing: Avoiding plagiarism. http://www.sass.uottawa.ca/writing/kit/plagiarism.pdf
Views: 15830 NurseKillam
How to study efficiently: The Cornell Notes Method
 
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Learn to study faster and more efficiently, and remember more! I will show you my favorite system for taking notes, called the Cornell Notetaking System. You'll learn a way to take better notes and become a better active listener. I'll explain how to use this method and show you an example of it. Using the Cornell template will help you remember more of what you hear in class and help you organize your notes better. This method will help you if you are a student in a high school, language school, or university, or if you attend meetings, conferences, or like studying on your own! You can practice using the Cornell Notetaking Method with this video on the differences between British and American spelling at https://www.youtube.com/watch?v=BG017jvhB7I , or any other engVid lesson! To test how well you understood this lesson, take the quiz here: http://www.engvid.com/how-to-study-efficiently-the-cornell-notes-method/ Find more free advice on how to take good notes here: http://www.goodluckexams.com/how-to-take-effective-study-notes/ TRANSCRIPT Hello. My name is Emma, and in today's video I am going to teach you an amazing way to listen and take notes. This method I am going to teach you today is really, really going to help you, and I know this because I use this method myself, and I found it has really, really helped me when I was in university, during meetings, during all sorts of different situations. This method really works. So, first, before I teach you about the method, I want you to think about yourself and I want you to think about: When do you take notes? Okay? So, when do you listen and when do you take notes? So, some of you might think... Maybe you're in university, maybe you're in college, maybe you're in high school, and you have to listen to your teacher talk, and you have to take notes to help you remember what they are saying. Maybe you've graduated and you're working in a business, and you have meetings and... Or presentations, and you also need to take notes. So, this method will work for whether you're working or you're studying. Maybe you're taking the IELTS or the TOEFL, this can also help you on the TOEFL test in terms of improving your listening and taking notes. So, how do you take notes? Okay? I know some students, they watch their professor or their teacher talk, and they use their computer, and they just type everything their professor or teacher says. Is this something you do? Maybe you write your notes, and you write every single thing your professor says down on a piece of paper, or anything somebody says. Well, there are a couple of problems with these methods, and I'm going to explain to you some of the problems now. So, for people who like to take notes by computer, there are some advantages of this. You're able to type really quickly and you're able to get a lot of what you hear down on your computer, and it's easy to save. But the problem with this is it's a type of passive listening. So, a lot of the times you're not actually using your brain to interpret what you're listening to, and you're not actively listening. You're just copying word for word, you're not actually doing anything active with the material you're listening to. So, working with a computer-and I've seen this in my university-a lot of students also end up going on Facebook during the lesson or lecture. So, a lot of the times they get very distracted. When they should be listening, they're actually not. So, for me personally and I think for a lot of people, using a computer to take notes is not the best method. Again, for some people it might work, but for a lot of people it doesn't. A lot of the times it's actually better to take notes by hand, and the reason is when you take notes by hand, you have to think about what you're writing because writing takes a bit longer than typing. So you're organizing the material, therefore it's more of an active way to listen. Okay? And they've done psychology studies on this, and they do find that taking your notes by hand is often better than taking notes by a computer. So, today I am going to teach you a way to take notes by hand using what is called "The Cornell Method". This method was developed at Cornell University, and a lot of universities actually encourage students to use this method because it is very good. So, what is the Cornell Method? Okay, well, I'm glad you asked. So, I have here an example of how you would organize your paper. Imagine this is your paper that you take your notes on. What you can do is you can make a box just like this where you have a box where you write the title and the date of the lesson, you have a square or a rectangle here, you have a rectangle here, and you have a rectangle at the bottom. Okay? So, in total you have-one, two, three, four-four different rectangles.
10 Types of Plagiarism
 
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What is plagiarism? There isn't just one definition.Learn key ways to avoid plagiarism after reviewing these 10 types. Understand how to paraphrase a text, how to document or cite a source and how to research so the paper contains original content. Original source: Turnitin.com
Views: 342714 WriteCheckVideos
Describing people in English: BE or BEING?
 
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Do you know the difference between "he is nice" and "he is being nice"? This small change makes a huge difference! In this video, you'll learn how "be" and "being" can either express an overall personality, or a current behavior. The English language is full of small changes which can alter the meaning of a sentence completely. But don't worry! I'll explain how 'be' and 'being' differ from each other, and will teach you to use them correctly. You'll have a chance to see many example sentences, and we'll do some practice exercises together. By the time you finish this easy lesson, I'm sure you'll be able to score 100% on the quiz at http://www.engvid.com/describing-people-in-english-be-or-being/ Hi there. My name is Emma, and in today's video I am going to teach you the difference between "be" and "being" when we are talking about people. Okay? So, I'm going to show you some sentences. The first one: "The boy is naughty." So "naughty" is like a bad boy. And the second one: "The boy is being naughty." What is the difference in this...? These two sentences? What is...? Like, just looking at the grammar, what is something that you notice? Well, you probably notice this is the only thing that's different. "The boy is naughty.", "The boy is being naughty." Okay? Now, one of these has to do with behaviour. The other one has to do with personality. Okay? So, if we look at: "The boy is naughty." what we really are saying is the boy is usually bad. It's a part of his personality. It's his feelings. He's... He's a bad boy, it's who he is. He's a naughty boy. That's a little bit different than: "The boy is being naughty." In this case, we're just looking at a behaviour or an action. The boy is usually a good boy, maybe. Maybe he... You know, he usually does what his parents tell him to, he listens to his teachers, he's a good boy, but that one day he is acting a certain way, his actions are naughty, his behaviour is naughty. The boy is being naughty. So, again, the difference is this is more about the boy... It's his personality type, and this is usually a temporary behaviour. Okay? It's not forever; it's just right now he's acting that way, but it's not who he is. So let's look at some other examples. "You are rude." Okay? Not you personally, but just an example. "You are rude." "Rude", for those of you who don't know, means not polite. So a person who's not polite is a rude person. Okay? If I say: "You are rude." I'm saying it's your personality. You're usually rude. You're a very rude person. It means this is who you are. Now, compare that to: "You are being rude." In this case, you're not usually a rude person; you're quite a polite person, maybe. But in this situation, your behaviour in this moment is rude. Okay? So, again, this is who you are; and this is your behaviour in a specific situation. So I'll give you an example. Okay? You know, I know someone who is always... Well, no, I don't actually know somebody. But imagine if there's somebody who's always picking their nose. We could say: "Ugh, that guy's rude. He's so rude." But if he, I guess does it once... Okay? If it's just a behaviour that happens only one time, you could say: "He's being rude." He's not always rude; it's just this one time. Here's another example: "He is a smartass." Versus: "He is being a smartass." A smartass is a person who tries to be funny, but they do it in kind of a not nice way. So it's almost like not-nice funny. So if you think about when you were a kid, maybe there were some smartasses in your class, those were the kids who always said things that made the teacher very angry. Okay? So those people are smartassess, they purposely try to make people angry. So if you say: "He is a smartass." it just means that's his character. He's usually this way, this is how he is. If you say: "He is being a smartass." it means maybe just this one time. It's his behaviour in this moment, but it's not usual for him. It's just right now. So let's do some work on this together, let's do some examples together. Okay, so now let's do some examples together. The first sentence I have: "I was careful when I drove." So when I drive a car, I'm careful. "I was careful when I drove." And again, "was" is the past tense for "be". Okay, so this is something I usually do, I'm a careful person, I drive very carefully. I want you to imagine this: Imagine if I'm not usually careful, but I see a police officer close to me. Okay? Maybe that might change the way I drive. So now I have a behaviour. How can I make this into a behaviour or an action that's not always true? If you said we can add something, you are right. What are we going to add? We're going to add "being", that "I was being careful when I drove." Let's look at the next one: "Jack is stupid." Jack is a stupid person. I'm sorry if any of you are named Jack, I don't mean you; this is just an example.
How to change a verb into a noun!
 
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http://www.engvid.com/ With the simple addition of '-ment' or '-ion' to a verb, it becomes a noun! Learn how to change a verb into a noun in this grammar lesson. It's pretty simple, once you understand how it works. Test your skills with the quiz: http://www.engvid.com/change-verbs-into-nouns/ TRANSCRIPT: Hello, my name is Ronnie. I am going to teach you some English. It's going to be great. It's going to be easy, I think. Something that a lot of you have difficulty with in English is nouns, verbs, adjectives, and all those other crazy, crazy things we have in English. I'm going to teach you two tricks that will help you, when you are trying to figure out if a word is a verb or a noun, or when to use a verb. Is it a noun? Do what? So today's lesson is the birth of a noun. You are going to take a verb, it's going to do some magical things, and by the end of the lesson it is going to become a noun, so birth of a noun. How to change a verb to a noun, the first thing we are going to do is have a look at the verbs. We have the verb "employ, develop, move, judge, advertise, and establish." Do you think you see a spelling mistake here? Are you wondering why this is an "s" and not a "z-ed," well, let me tell you something. In the UK also known as England, they would spell it with a zed, whereas in North America we spell it with an "s." So there is a spelling difference. And so, you might see it spelled with a "zed" or an "s." Both of them are correct, if you have spellcheck when you are typing something, it might go wrong. But you might have American spellcheck, so just be careful. So, either "zed" or "s" is correct. "Employ" do you know what that verb means? Have you heard that word, "employ?" It means use or work. The next one we have is "develop;" if you "develop" something it basically means you help to grow. The next one is move. I am moving my right hand, but not my left hand. That would cause much problem. The next one is judge. There's a noun of "judge" and a verb of "judge." To "judge" something means to give your opinion. The next one is "advertise." The "s" and the "zed" the pronunciation is the same. Don't worry. "Advertise" means to tell something, usually you do it for money. You "advertise" something on a website, or you advertise on TV to get a product, to make you money. The next one is "establish, establish means to make something. What we're going to do, two tricks. The first trick is we're going to take these verbs, and we are going to add four letters to make it a noun. The letters are "m-e-n-t." So we have the verb "employ." The noun changes to "employment." Did you just say mint and not m-e-n-t? I did, English pronunciation is difficult. In English we don't say employment, we actually say it like this word, "m-i-n-t." Like a breath mint. So all of these words you must spell with "m-e-n-t," but your pronunciation is going to be "m-i-n-t," like "mint, employment." The next one we have is a "development." "Employment" means job. "Development," we use it to mean an area that has been "developed." You could use it to say it's a building; this is a "development" of this country, or a building of a company. "Move," we have the noun of movement. "Move, move," not "move, move," do you know why I got distracted? Because, I was thinking of a Bob Marley song that's called "A Movement of the People, "movement" of the people. If anyone is a Bob Marley fan out there. "Movement" of people is a good way to remember what this word means. "Movement" basically means a group of people who try and change something in society, so a "movement" is a group of people. The next one is "judge, judgment." It means the same, the noun, and the verb. You give your opinion of something. "Advertisement," an "advertisement" you will see on the subway. You will see everywhere you go, everywhere you look. In the world, people are trying to sell you something in an "advertisement." We usually shorten the word, and just call it an "ad." Next one is "establish," changes to "establishment." For some reason I don't like the word "establishment." "Establishment" means something that has been "established." We usually use it in the form of government or politics; it can also mean a place like a restaurant. I like restaurants. The next trick, trick number one is you take the verb you change it to a noun using "m-e-n-t" or "m-i-n-t" "employment." The next one is this word, "act."
My Step by Step Guide to Writing a Research Paper
 
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In this video, I'll go through the step-by-step process I use when writing a research paper. Please subscribe and leave comments below! **** A truncated transcript follows. A full transcript can be found at www.marblejar.net. **** Hi, everyone! This is Lara Hammock from the Marble Jar channel and in today's video, I'll go through the step-by-step process I use when writing a research paper. Every person is different, but I think there are some basic steps to writing a good research paper -- and it doesn't involve just typing out as many words on a topic that you can possibly think of. Now, these are fairly generic steps, but I think they would apply the majority of research papers give or take a couple. If your paper is 8 pages or longer, I would strongly urge you to plan out the steps for your paper at least 4 weeks in advance. You can watch my video on planning out big projects or research papers. I'll give you an idea of how long I think most of these steps would take for a 15 page paper and you can adjust accordingly based on your assignment and general research and writing speed. Here we go: 1. Understand the instructions - read through the instructions for the assignment thoroughly and make notes! It's obviously really important to understand exactly what the assignment is asking for and as early as possible. You don’t want to find that you don’t understand something when you are down to the wire. Plus, if you have questions, I guarantee that you are not the only one! Oh, and if you want to get a good grade -- you need to follow the assignment instructions even if you think its a dumb assignment. I have learned that the hard way. Take the 30 minutes that it takes to understand the assignment completely. 2. Choose a topic - After you've figured out what the assignment is asking, you’ll need to pick a topic. You can pick one out of the air, but I would suggest choosing a couple of topics that seem interesting to you and then doing some superficial research just to make sure that there is enough interesting information out there to do a paper on. If you don't do this, you may have to change your topic later in the process after you've wasted considerable mental energy. This step can take 1-2 hours depending on how much research you do on your possible topics. 3. Build a basic outline - Now that you have a topic, you are going to build a basic outline for your paper based on the instructions given. I’m going to do a video on some of the outline tools that i use, but there is no need to be fancy — just make a list of the section and some bullets underneath them to give more detail. At this point, you haven't fully researched yet, so this outline won't be very detailed until you do. For example, I did a paper recently that asked me to explore a concept and gave several areas that needed to be addressed in the paper: a definition, two related theoretical perspectives, how the concept has changed over time, current practice or policy issues, and how these issues might differ for two countries. Based on these instructions, i put together the following initial outline. If your teacher or professor provides exemplars or examples of exemplary papers from previous classes, i always use those to help me build a good outline. I try to ignore the content since I don’t want to be overly influenced by someone else’s work, but I will not hesitate to completely rip off a good structural design for a paper! As long as it flows with the way I think. This should take you no more than an hour. 4. Make a list of relevant research studies - now you are going to use all of your resources, online and otherwise, to make a list of studies and articles to read for your paper. You can use Google Scholar or if your learning institution has a library portal, you will have even better access to research journals and other scholarly resources. I have a video that covers how I keep and reference this information, but for this step, you are just gathering a giant list of things to read that may be relevant for your research. Compiling this list can take 2 to 4 hours. . . . **** A full transcript can be found at www.marblejar.net. ****
Views: 57806 Marble Jar Channel
Paraphrase and Summary
 
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Did you know that even re-worded work needs a citation? Are you writing a research paper in APA style? Is your instructor looking for fewer direct quotes and more paraphrases? Is your work flagging a high percentage in Turnitin? Consider these paraphrasing and summarizing practices for smoother integration of source material.
Improve Communication: Paraphrase Please
 
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Paraphrasing is the most important thing one can do to improve communication. When the other party is talking take the time to listen, provide empathy and show understanding. Paraphrase please.
empathetic listening video
 
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The following video is an example of bad empathetic listening and good empathetic listening.
Views: 11274 Nicole Smith
further paraphrasing practice
 
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how fun
Views: 194 Ted Wise
How to Write an Argumentative Essay by Shmoop
 
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Argumentative Essay: http://www.shmoop.com/essay-lab/argumentative Who doesn't love a good argument? There's something invigorating about persuading another to come around to your point of view. And hey - if you make them look a little stupid in the process, well... so be it. Learn more about writing on our website: http://www.shmoop.com/essay-lab/
Views: 517557 Shmoop
Funny Classic informative Plagiarism video
 
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Student copies a paper and narrator tells walter that plagiarism is wrong and he never does it again.
Views: 66904 Waltercroft1
All About Paraphrasing
 
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This is a little video I made for my PSY101 class about paraphrasing. It's my first real attempt at chopping up a video in Premier.
Views: 350 Brandon Nys
How to Cite Sources: Citing Without Quoting
 
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http://www.criticalthinkeracademy.com This is a sample video from a video tutorial course titled "How to Cite Sources and Avoid Plagiarism". Here's the table of contents: Part 1: What is Plagiarism? 1.1 Plagiarism: the Basic Definition 1.2 Downloading or Buying Whole Papers 1.3 Cutting and Pasting from Several Sources 1.4 Changing Some Words but Copying Whole Phrases 1.5 Paraphrasing Without Attribution 1.6 The Debate Over "Patchwriting" Part 2: How to Cite Sources 2.1 When Should I Cite a Source? 2.2 What Needs to be Cited? 2.3 How to Cite: Mark the Boundaries 2.4 Citing Exact Words 2.5 Citing a Longer Quotation 2.6 Citing a Source But Not Quoting 2.7 A Comment About "Common Knowledge" 2.8 Citation Styles: MLA, APA, CSE, Chicago, Turabian, oh my!
Views: 77579 Kevin deLaplante

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